Customer Assistance


R E Whittaker Company

302 S. Croton Avenue
New Castle, PA 16101-3582
General Information & Customer Care 800.422.7686
Product Sales & Information 800.422.7686
Parts, Service and Product Support 888-720-2574
Product Returns 724.856.4807
Accounts Receivable and Billing 724.856.4800
For inquiries and suggestions, please contact our Customer Service Monday thru Friday, 8:00AM - 5:00PM EST. 
Training and Repair videos for your Smart Care® System. 
Information on our Service Department and how to get parts or service for your equipment.
Printable PDF instructions.
Identify the part you need and order parts online.
Manuals, Technical Specifications, and More.