
Whittaker for Healthcare
Residents of long-term care facilities thrive in surroundings that are clean, comfortable, and safe. The Smart Care® system keeps the carpet looking its best without disrupting the people who call your facility home.
Families judge the image of your facility by how clean it looks and residents feel it every day. Cleaning professionals in long-term care face constant pressure to maintain high appearance standards while containing costs and protecting the people in their care. The Smart Care® system was built for exactly that balance.

Clean carpet should never come at the expense of resident safety or comfort.
Traditional extraction leaves carpet wet for hours. In a long-term care environment that creates real risk: slip-and-fall hazards for residents, mold and mildew potential in areas that do not dry fully, and noise and disruption during a cleaning process that requires fans and equipment running through living spaces. The Smart Care® TRIO uses low-moisture encapsulation. Carpets dry in 30-60 minutes so the cleaning happens quietly, during normal operations, without taking corridors or common areas out of service. Residents and staff barely notice it happened, while families arriving for a visit see a facility that looks the way it should. CRYSTAL® Chemistry is low VOC and fragrance free, which means no fumes, no chemical odors, and no respiratory triggers for residents with sensitivities or asthma. The chemistry is formulated to clean effectively without leaving behind anything that should not be there.

The right spotter for every situation your team faces.
Long-term care facilities deal with a specific and demanding range of spills and stains. Coffee, fruit juices, red food-dye stains, urine, vomit, and odor-causing contaminants are part of the daily reality for housekeeping teams. The CRYSTAL® specialty spotter line is formulated for each soil type specifically. Every CRYSTAL® spotter has a neutral pH and is fragrance free, making them safe for use in environments with vulnerable residents. CRYSTAL SPOTTER® is the first line of defense on any new spot and the finishing step after every specialty spotter application. It is the only encapsulation spotter in the lineup, which means it encapsulates any remaining residue and prevents re-soiling after the specialty spotter has done its work. The protocol is simple enough for any staff member to follow consistently, which matters in an environment with high turnover and varying skill levels across shifts.
Four Cornerstones of Successful Carpet Maintenance
Long-term care facilities with the best-looking carpet are not cleaning more aggressively. They are maintaining a consistent schedule. A complete program has four parts working together.
Preventative Maintenance
Daily Maintenance
Interim Maintenance
Restorative Maintenance
Read Our Guide
Learn more about our Smart Care® systems and CRYSTAL® Chemistry, and find the right fit for your long-term care facility.
Download our pdf

Other Resources for Long-Term Care Facilities
Whittaker's low-moisture system helps long-term care facilities keep carpet looking consistent, even with the everyday realities of patient and resident care.
- Carpet Maintenance ProgramLearn more about creating a carpet maintenance program for your facility.
- Encapsulation vs ExtractionLearn more about the difference between Encapsulation Carpet Cleaning and Hot Water Extraction.
- Whittaker for Long-Term Care FacilitiesDownload our guide specifically written for LTC facility managers and EVS directors.
- Productivity Rate ComparisonOur Productivity Rate Comparison shows the productivity rates and other features of each of our machines.
- Video GuidesGetting started, machine care, and chemistry application guides for your team.
Real People, Real Outcomes
Hear from the operators who trust Whittaker.
“"Creative Business Interiors has been partnering with R E Whittaker for over eight years. We have several cleaning machines from Whittaker. They are always helpful with any parts needed and act as a great support for our cleaning services group.””
“When I first joined the University of Maryland, we used a cumbersome machine for carpet maintenance. We switched to Whittaker and now have 14 machines across campus. I can honestly say it's the best, most reliable machine in my arsenal.”
“We've been using Whittaker machines and chemistry for six years and find that it does a better job of cleaning than anything else we've used. It's always been a great system, and their team is responsive and knowledgeable.”
“Whittaker's chemical line is what sets them apart. They have chemicals for specific stains caused by grease, pet urine, red wine, and more. This allows us to tailor our cleaning efforts...”
“The bottom line is that the combination of the effectiveness of the Whittaker products and the professionalism of the staff continues to contribute significantly to our success and continued growth.”
“After installing carpet in our library, we immediately got in touch with Whittaker, as they were the top recommendation for carpet care... we regularly use and repurchase Whittaker machines and products.”
The Smart Care® TRIO: Built for Every Space in Your Facility
Long-term care facilities have varied spaces with different traffic levels and different constraints. The Smart Care® TRIO covers all of them with the same low-moisture system, the same CRYSTAL® Chemistry, and the same 30-60 minute dry time throughout - from tight corridors and resident room doorways to dining rooms and large common areas.
Learn MoreSmart Care® TRIO 12 Inch Commercial Carpet Cleaning Machine
$4,129.00 • SKU: WSC12-TRIO

- Cleaning Width
- 12 Inches
- Number of Brushes
- 3
- Productivity Rate
- 9,000 ft²/hr
- Motor Wattage
- 1,000
- Machine Weight
- 61 lbs
- Sprayer Type
- Integrated Automatic
Smart Care® TRIO 15 Inch Commercial Carpet Cleaning Machine
$4,699.00 • SKU: WSC15-TRIO

- Cleaning Width
- 15 Inches
- Number of Brushes
- 3
- Productivity Rate
- 11,700 ft²/hr
- Motor Wattage
- 1,100
- Machine Weight
- 68 lbs
- Sprayer Type
- Integrated Automatic
Smart Care® TRIO 20 Inch Commercial Carpet Cleaning Machine
$5,140.00 • SKU: WSC20-TRIO

- Cleaning Width
- 20 Inches
- Number of Brushes
- 3
- Productivity Rate
- 18,229 ft²/hr
- Motor Wattage
- 1,400
- Machine Weight
- 76 lbs
- Sprayer Type
- Integrated Automatic
Smart Care® TRIO 25 Inch Commercial Carpet Cleaning Machine
$5,589.00 • SKU: WSC25-TRIO

- Cleaning Width
- 25 Inches
- Number of Brushes
- 3
- Productivity Rate
- 20,640 ft²/hr
- Motor Wattage
- 1,500
- Machine Weight
- 81 lbs
- Sprayer Type
- Integrated Automatic