Whittaker Systems are in use in all sorts of locations throughout the country. We talked to Randy Kierce, Chief Operating Officer of Sunshine Cleaning Systems, Inc., and discovered how Whittaker is beneficial for cleaning carpet in airports and college campuses throughout the southeastern U.S.
Whittaker: Tell us about Sunshine Cleaning Systems.
Randy Kierce: Sunshine Cleaning Systems started out as a window cleaning company back in 1976. Over the years, we’ve graduated into the janitorial end of the cleaning business. The company is owned by Larry Calufetti. We have about 1,500 people working for us right now.
We consider ourselves a regional company. We have offices from Charlotte, NC down to Tampa, Orlando, and West Palm Beach and Corporate headquarters in Ft. Lauderdale, and specialize in airports and college campuses. We clean a lot of facilities that are open 24 hours a day with around the clock cleaning, so our windows of cleaning floors and carpets are very limited. That was one of the reasons we shifted over to the Whittaker System.
W: What is your role within the company?
R: I’m the Chief Operating Officer, so I oversee the operations of the company. I manage our managers and use their in the field expertise to help with the purchasing of the right equipment for the job they are responsible for. Whittaker equipment and products were introduced to us by the Charlotte Douglas International project manager. Our managers and cleaning staff were able to pick up on the Whittaker system and find it a sufficient way to clean carpets.
W: What made you switch to the Whittaker System?
R: Whittaker equipment and products were introduced to us by the Charlotte Douglas International project manager. Our managers and cleaning staff were able to pick up on the Whittaker system and find it a sufficient way to clean carpets. Now we use it at all the airports and all the college campuses, mainly because it’s so simple to do and so easy to use. Our windows of cleaning are very short, and the carpet can’t be wet.
W: How does Whittaker help you out in airports?
R: One of the biggest problems we had in the airports were the jet bridges, the loading bridges where people get on and off the planes. When there are no people inside the jet bridges, they shut the air off. So at night when the planes are sitting there, there’s no air running. And when you extract carpet, you need the air to help dry it. We were having problems with the short cleaning window and no air. We switched over to the Whittaker System in those areas, and now we can do it anytime during the day. It’s really solved our problem there.
W: How about on college campuses?
R: College campuses don’t have quite as much carpet as the airports do, we were able to incorporate the Whittaker system and have the ability to clean carpets during normal cleaning hours as well as during the day with students around.
W: Where else do you use Whittaker?
R: In some of our other contracts we have also started using the Whittaker system and have reduced the frequencies for hot water extraction. The daily spotting equipment is simple and easy to use and has also reduced our major carpet cleaning needs.
It’s been a positive for us as a company and we’re still continuing to increase our use.
W: What’s the biggest benefit Whittaker offers to your company?
R: First, the carpet manufacturers are recommending the Whittaker System and it keeps the warranty in tact. There’s also the lack of moisture and the simplicity of it. Anybody can do it, you can train anybody on it, and if they can run a vacuum cleaner, they can run the Whittaker machine.
It’s also green friendly. We’re using HEPA vacuums to vacuum up after it dries, so you are staying within the green family. The system uses a fine mist, and it doesn’t contain any chemicals that would cause adverse reactions to anyone.