Our Encapsulation Methodology is Approved by Leading Manufacturers

Our low-moisture cleaning technology is designed to maintain consistent appearance levels and extend carpet lifecycles. Our Whittaker Smart Care® System allows facilities to increase cleaning frequencies and perform mill-recommended, low-moisture pile lifting at every cleaning interval.

Low-residue chemistry eliminates common issues like sticky carpets, odors, and recurring carpet stains. Our sustainable encapsulation chemistry is safe and effective. There are no chemical fumes, carcinogens, or other dangers.

Crystalizing Chemistry Leaves No Residues

Since carpet fibers look cleaner immediately before extraction, people often ask us, “Where did the dirt go?”

We answer by comparing the CRYSTAL DRY® cleaning agent and its encapsulated soil particles with a diamond. Diamonds always have flaws from embedded foreign particles, but these flaws are not seen except under high magnification.

Similarly, the CRYSTAL DRY® cleaning agent entirely encapsulates foreign soils in a transparent polymer that still looks perfect to the naked eye or even under low magnification.

The soil is there, but all that can be seen is a bright and clean carpet. The soil-laden crystals are removed easily by vacuuming, which may occur at any time without adverse effects.


encapsulation testimony

Why You Should Add Encapsulation to Your Carpet Maintenance Program

Using Whittaker’s Smart Care®️️ encapsulation carpet cleaning system as part of a scheduled maintenance program can extend the carpet’s life and reduce the time between restorative cycles.

What is Encapsulation Carpet Cleaning?

Encapsulation carpet cleaning is part of a comprehensive carpet care plan that accompanies frequent vacuuming and annual deep extraction cleaning.

Encapsulation cleaning uses unique crystallizing polymers combined with effective detergent components to emulsify dry and oily embedded soils and then bind them with the soil particles so that when the chemistry dries in a brittle, crystalline structure (usually in 30 minutes), it is easily removed from the carpet fiber with routine vacuuming. It will not cause re-soiling and will extend the time between wet extractions. 

This type of cleaning is beneficial because a carpet that looks clean may hold a quantity of dirt. If you perform encapsulation cleaning on an as-needed basis or only when the carpet appears dirty, you allow unseen dirt to remain in the carpet and cause damage as it is ground down into the fibers by foot traffic. Using Whittaker’s Smart Care® as part of a scheduled maintenance program can extend the carpet’s life and reduce the time between restorative cycles. Poor visual appearance often limits carpet life to five years or less. As a result of regular encapsulation cleaning, measurably cleaner carpets will keep the indoor environment fresh and maintain carpet appearance.


Encapsulation Carpet Cleaning and
Hot Water Extraction

Proper carpet care is essential for upholding cleanliness and customer satisfaction in facilities where soft flooring is installed. Our latest white paper, “Encapsulation Carpet Cleaning and Hot Water Extraction (HWE),” highlights the impact of carpet care and the four essential steps of carpet maintenance.

Learn more about the role of encapsulation as well as best practices to help your cleaning teams successfully remove soils and stains. Additionally, access recommendations for hot water extraction and learn how encapsulation and HWE can work well together.

We're Here to Help.

Our experts in low-moisture encapsulation carpet cleaning are just a call or email away. Contact us today!.

Cradle to Cradle Certified
Building Service Contractors Association International
The Carpet Rug and Rug Institute
Green Seal Certified
International Facility Management Association
International Sanitary Supply Association
National Service Alliance
Institute of Inspection Cleaning and Restoration Certification